1. Introduction
At OverBeta Digital (“Overbeta,” “we,” “our,” or “us”), we are committed to delivering high-quality digital solutions and services. This Cancellations & Refunds Policy outlines the terms under which cancellations and refund requests are processed. By availing our services, you agree to the terms described herein.
2. Service Cancellations
- All cancellation requests must be submitted in writing via [email protected].
- Requests should include your name, project details, invoice number, and reason for cancellation.
- You may cancel a project/service before commencement of work. However, any amount paid is strictly non-refundable.
- Once the project/service has started or been partially delivered, cancellations will not stop ongoing billing obligations, and no refunds will be issued.
3. Refund Policy
- All payments made to OverBeta Digital are final and non-refundable.
- Under no circumstances—whether due to cancellation, dissatisfaction, change of mind, delays, or other reasons—will the paid amount be refunded.
- Duplicate payments or erroneous charges, if any, may be adjusted as service credits at our sole discretion.
4. Non-Refundable Items
The following are strictly non-refundable:
- All digital services, deliverables, and customized projects once initiated.
- Domain registration, hosting, SSL certificates, or any third-party tools/software purchased on your behalf.
- Subscription or maintenance fees already consumed or activated.
5. Dispute Resolution
If you are unsatisfied with our services, please contact us at [email protected]. While refunds are not provided, we will work with you to find a fair resolution.
6. Policy Updates
OverBeta reserves the right to modify this Cancellations & Refunds Policy at any time. Updates will be posted on our website with the revised effective date. Continued use of our services indicates acceptance of the updated policy.
7. Contact Us
For cancellations or policy-related queries, please contact:
Email: [email protected]
Website: https://www.overbeta.com
